Privacy Policy
Last updated: April 12, 2026
Beacon ("we," "us," or "our") operates an uptime monitoring and status page platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We collect information in the following ways:
Account information
When you sign in through a third-party authentication provider, we receive your name, email address, and profile picture. We do not receive or store your password from these providers.
Service data
We store the monitor URLs you configure, the results of uptime checks performed on those URLs, and any incident history associated with your monitors.
Billing information
Payment processing is handled by a third-party payment provider. We do not directly store your credit card number or full payment details. We may receive limited billing information such as your billing email, subscription status, and transaction identifiers.
Usage data
We automatically collect information about how you interact with our services, including IP addresses, browser type, pages visited, and timestamps.
How We Use Your Information
- To provide, maintain, and improve our monitoring services
- To authenticate your identity and manage your account
- To send you alerts (email and SMS) when your monitors detect downtime or recover
- To process payments and manage your subscription
- To communicate about service updates, security notices, and support requests
- To analyze usage patterns and improve platform reliability
- To comply with legal obligations
Data Storage and Security
Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews.
While we strive to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we follow best practices to safeguard your information.
Third-Party Services
We use the following categories of third-party services:
We support sign-in through third-party OAuth providers who share limited profile information with us.
Subscription payments are handled by a third-party processor. Your payment information is transmitted directly to them.
We use a third-party email service to deliver alert notifications and transactional emails.
We use a third-party SMS service to deliver alert notifications to Pro plan subscribers.
We only share the minimum information necessary for each service to function.
Data Retention
We retain monitoring data based on your subscription plan:
Your account information is retained while your account is active. Upon account deletion, personal data is removed within 30 days, except where required by law.
Your Rights
Depending on your jurisdiction, you may have the following rights:
Request a copy of your personal data
Fix inaccurate or incomplete data
Request removal of your data
Machine-readable copy of your data
Contact us to exercise any of these rights. We will respond within 30 days.
Children's Privacy
Beacon is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly. Contact us if you believe a child has provided us with personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you via email. Your continued use of Beacon after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at privacy@beacon-status.com.